Common Mistakes That Can Shut Down a Sweepstakes Business — and How to Avoid Them

John Albright
John Albright | 2025-08-15
Common Mistakes That Can Shut Down a Sweepstakes Business — and How to Avoid Them

Sweepstakes businesses in the U.S. often open with a rush of energy — fresh branding, excited players, and a good buzz in the neighborhood. But if you’ve been in the industry long enough, you know how quickly that momentum can vanish.
At Riverslot, we’ve watched operators go from busy to bankrupt in less than a year. And most of the time, the reasons aren’t mysterious. They’re simple, preventable mistakes.

Here’s what we’ve learned about the pitfalls that close businesses early — and how you can avoid them.

Overlooking Legal Requirements

Every state plays by its own rulebook. You might be fine in one county, but drive thirty minutes across the border and the same setup could get you fined or closed down. We’ve seen businesses lose everything because they didn’t double-check prize limits, licensing rules, or equipment restrictions before launching.

Practical tip: Before you sign a lease or buy a single machine, talk to a gaming attorney who knows your state’s laws. And don’t treat compliance as a one-time chore — revisit it yearly, because regulations can and do change.

Choosing the Wrong Software Provider

If your software goes down, your entire business grinds to a halt. Players get frustrated. Revenue disappears. Word spreads.
We’ve seen owners pick a platform because it was cheaper upfront, only to find it couldn’t handle peak hours or didn’t include essential compliance features.

Practical tip: Ask providers for real uptime stats. Look for a track record in multiple states. And if they dodge questions about stability or legal safeguards, that’s your red flag.

Ignoring Player Experience

Even if your business runs like a well-oiled machine behind the scenes, it won’t matter if customers don’t enjoy being there. Clunky menus, outdated graphics, and long loading times are player repellents. Add in staff who seem indifferent, and you’ll see repeat visits drop fast.

Practical tip: Keep your game lineup fresh. Test your system speed regularly. Train your team to know players by name — it makes a difference.

Poor Location Planning

It’s tempting to take the cheapest lease you can find, but location will make or break you. A sweepstakes business tucked into a low-traffic strip mall or hidden behind another building is fighting uphill from day one.

Practical tip: Stand outside your potential location and count foot traffic at different times of day. Check for nearby competition. Make sure parking is obvious and safe.

Underestimating Ongoing Management Needs

Too many operators think once the doors are open, the business runs itself. It doesn’t. Machines break, regulations change, competitors appear, and player habits shift.

Practical tip: Block out time every week to review numbers, plan promotions, and check in with staff. Keep some of your budget aside for upgrades and marketing.

Building a Sustainable Sweepstakes Operation

The operators who last share a few habits:

  • They treat compliance like oxygen — not optional.
  • They invest in reliable technology and keep it maintained.
  • They stay connected to their players and listen to feedback.
  • They track performance, not just sales, and act on the data.

How Riverslot Helps Operators Avoid These Pitfalls

We’ve worked with businesses in different states, each with their own quirks and regulations. Our platform was built with compliance safeguards baked in, and our support team is on call 24/7 to keep you running. We also offer flexible setups to match your business style — whether you’re running a game room, an internet cafe, or a hybrid model.

Final Thoughts

The sweepstakes industry has plenty of room for growth, but it rewards operators who stay sharp. Avoiding the common mistakes above can mean the difference between closing early and becoming a fixture in your community.
If you’re ready to build something that lasts, we’re here to help you do it right from day one.

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